Accessibility Standards

Our commitment

We follow Ontario's accessibility legislation (the AODA) and build this site toward WCAG 2.1 level AA wherever practical.

What we've done

• Text and background colours chosen for readable contrast
• Pages that work with keyboard navigation and screen readers
• Descriptive text for images
• Forms with clear labels and simple fields
• A layout that adjusts to phones, tablets and zoomed text

Booking in another way

Prefer not to use the form? Ring (613) 412 9459 and someone will note everything down while you talk. Should texts or email suit you better than calls, say so and it goes on your file.

Visits

Tell us anything that helps us work comfortably around your needs in your home, such as where to park, whether to knock or ring, or a service animal in the house.

Feedback

If something on the site is hard to use, tell us by phone or with the form on our contact page, and we will fix it.