Privacy Commitment

What we collect

When you fill in a form on this site, we receive what you type: usually your name, phone number, email address, the area you live in, the type of cleaning you want and any note about your home. When you phone, WhatConverts, our call-tracking provider, logs the calling number, when the call happened and how long it lasted, and may keep a recording.

Why we collect it

We use these details to reply to you, prepare a quote, book and remind you about visits, and keep notes about your home (such as access or pets) so each visit goes smoothly. We don't sell your details or use them for unrelated marketing.

Services that handle your details

Forms on this site are delivered through Formspree, a form-processing service. Phone calls are tracked through WhatConverts. Both may store data on servers outside Canada. Your request may also be shared with the independent local cleaning company that carries out the work (see our Referral Relationship page).

Cookies and analytics

The call-tracking script may set cookies to tell which page led to your call. You can block cookies in your browser; the site still works without them.

How long we keep it

We keep enquiry and client details for as long as they're needed to provide the service and meet record-keeping obligations, then delete them.

Your choices

Canada's federal private-sector privacy law (PIPEDA) lets you request a copy of the personal information on file about you, ask for corrections, or take back your consent. Phone (613) 412 9459 or send your request through our contact page.

Last updated November 2026.