Who Looks After Your Home
A reliable visit takes more than one person. Here's who does what behind every Keepwell clean.
The Roles Behind Each Visit
Your regular cleaner
The person who comes on your day. They learn your home, follow your notes and let us know if anything looks wrong, such as a dripping tap or a door that won't latch.
The cover cleaner
Steps in when your regular cleaner is sick or on holiday, working from the same notes so the visit feels the same.
The scheduler
Sets your day and window, sends the reminder, and moves things when you need to skip or reschedule.
The person who answers the phone
Takes your call, writes up your quote and makes sure anything you ask for reaches your file.
How Every Visit Runs
- Arrive within your window, or message you if we're delayed
- Read your notes before starting
- Clean the rooms on your list, top to bottom
- Lock up the way you asked
- Message you if anything needs your attention